General Manager/Sales - USA

Our client

Rochon, primarily composed of Master Kitchen Design, Cuisines Rochon, and DORR Industries, is dedicated to designing and creating high-end custom furniture. As a Canadian company with a U.S. based subsidiary corporation, Rochon is recognized for the quality of their products and their personalized, customer-focused approach.

In growth mode as well as for succession planning, Rochon has created the position of a General Manager/Sales - USA for their Long Island, New York-based facility. Reporting to the President, this person will have full P&L responsibility for overseeing sales, operations, and business development for the United States. The individual will lead a team of experienced designers.

About the role

• Manage the Long Island branch: Store operations, deliveries, and supply chain.
• Market assessment: responsible to analyze and understand competitors in the Kitchen cabinet industry and flush wall door (Integra).
• Inspire and coach the designer team in achieving business development objectives.
• You and your team will be the ambassadors of a known and recognized brand of quality, whose innovation is constant: your primary objective will be to achieve the highest level of commercial service.
• Responsible for negotiating and setting contract agreements.
• Develop and maintain lasting business relationships and strategic partnerships.
• Build a sales/business development plan for the USA markets and participate in developing marketing plans in collaboration with the Canadian Head Office.
• Responsible to prepare and monitor budgets and sales forecasts.
• Identify market trends likely to influence product development and positioning.
• Work in multifunctional teams to help enrich the customer experience.
• In all the challenges you undertake, you act with passion and you easily bring people together around you to move towards common goals.

Work experience, skills, and prerequisites

• Minimum 10 years of experience in sales.
• Minimum 8 years of experience in sales team management.
• Expertise in B2C and B2B sales.
• Recognized as an inspiring leader, skilled at coaching and mobilizing your peers.
• Excellent communication skills.
• Customer-oriented.
• Results-oriented.
• Great negotiator.
• Proficient in oral and written English (French is an asset).