National Account Manager

Our Client 

Is a North American leader in professional and commercial horticulture. With an extensive production and distribution network, they provide premium-grade products, empowering their customers to nourish, protect, and enhance our planet!

Functions and responsibilities of the role

• Build and maintain long-term relationships, acting as a trusted advisor
• Understand clients’ needs and ensure customer satisfaction
• Drive sales growth through strategic planning and execution
• Monitor market trends and competitor activities
• Identify opportunities for upselling and cross-selling
• Track key metrics to make informed decisions
• Prepare regular reports on account status, sales performance, and forecasts
• Negotiate contracts and agreements
• Collaborate with internal teams to ensure a unified approach to account management
• Provide training and support for clients on new products or services.

Required skills

• 5+ years of experience as a national account manager specializing in consumer-packaged goods
• Successful track record with retail banners such as Home Depot, Rona, Home Hardware, Canadian Tire, Loblaws, Metro, and Sobeys
• Master of category management principles
• Customer-oriented mindset
• Active listening
• Strategic thinking
• Adaptability and flexibility
• Strong negotiation and presentation skills
• Leadership and teamwork
• USA experience - asset
• Bilingual - French & English.