National Account Manager

Our Client

Is a North American leader in professional and commercial horticulture. With an extensive production and distribution network, they provide premium-grade products, empowering their customers to nourish, protect, and enhance our planet!

Functions and responsibilities of the role

•    Build and maintain long-term relationships, acting as a trusted advisor
•    Understand clients’ needs and ensure customer satisfaction
•    Drive sales growth through strategic planning and execution
•    Monitor market trends and competitor activities
•    Identify opportunities for upselling and cross-selling
•    Track key metrics to make informed decisions
•    Prepare regular reports on account status, sales performance, and forecasts
•    Negotiate contracts and agreements
•    Collaborate with internal teams to ensure a unified approach to account management
•    Provide training and support to clients on new products or services.

Required skills

•    5+ years of experience as a national account manager specializing in consumer-packaged goods
•    Successful track record with retail banners such as Home Depot, Rona, Home Hardware, Canadian Tire, Loblaws, Metro, and Sobeys
•    Master of category management principles
•    Customer-oriented mindset
•    Active listening
•    Strategic thinking
•    Adaptability and flexibility
•    Strong negotiation and presentation skills
•    Leadership and teamwork
•    USA experience - asset
•    Bilingual - French & English.