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Our Client
Our client is an international manufacturer and distributor headquartered in Montreal, specializing in pet apparel and accessories.
Position Overview
Reporting to the President & CEO and serving as a member of the executive committee, the Vice President of Global Sales is responsible for defining and implementing the company’s commercial strategy. Specifically, the role includes:
- Defining and executing an effective sales and customer experience strategy by establishing a strategic sales plan aligned with the company’s overall objectives;
- Refining the sales and customer experience structure in line with business growth objectives;
- Identifying key market segments and growth opportunities;
- Achieving and exceeding revenue targets with realistic yet ambitious sales objectives;
- Overseeing sales team performance and adapting tactics by market segment while ensuring profitability;
- Leading, structuring, coaching, and motivating the sales team;
- Managing the product planning and development team;
- Working closely with the marketing team;
- Recruiting, training, mentoring, and retaining team members;
- Fostering a culture of performance, engagement, and accountability;
- Implementing clear and motivating performance indicators;
- Optimizing sales processes and tools by evaluating the sales cycle, lead qualification, and lead management, and making improvements;
- Introducing tools to support the sales force (CRM, reporting);
- Driving continuous improvement initiatives based on customer feedback and data analysis;
- Providing regular and relevant analyses to the executive committee;
- Actively participating in strategic decision-making with the executive committee.
Required Experience
- Bilingual in French and English;
- Minimum of 5 years of international B2B sales experience (U.S. market experience is a strong asset), including at least 2 years in a leadership role;
- Experience in product marketing and commercialization;
- Experience in product planning and development;
- Proven experience in the retail sector (an asset);
- Demonstrated success in implementing high-performing structures;
- Excellent leadership, team management, and interpersonal communication skills;
- Strong organizational skills, rigor, and autonomy;
- Political agility;
- Bold and confident personality;
- Strong strategic mindset, business acumen, and results orientation;
- Ability to manage complex, high-level negotiations;
- Availability to travel internationally (up to 30–40% of the time).
Education
- University degree or equivalent, preferably in business administration.
Key Challenges
- Quickly establishing credibility with executive committee colleagues, as this is a newly created strategic role within the company;
- Implementing team structures and systems aligned with business growth objectives;
- Developing market intelligence across various market segments and premium product needs.
Key Competencies
- Team collaboration
- Stress resilience
- Perseverance
- Rigor
- Adaptability
- Diplomacy
Interview Process
- First interview with Glasford International Canada’s recruitment team;
- Second interview with the President and a member of the executive committee;
- Third interview to be determined;
- Psychometric assessment.
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