Privacy & Cookies Policy

Glasford International Canada Inc (hereinafter “GLASFORD INTERNATIONAL CANADA INC”) operates the Website.

Privacy and data protection of the Website’s users are extremely important to GLASFORD INTERNATIONAL CANADA INC. Therefore, GLASFORD INTERNATIONAL CANADA INC. is committed to the appropriate protection and use of Personal Data that has been collected online.

This privacy and cookies policy (Hereinafter “Policy”) informs the user of GLASFORD INTERNATIONAL CANADA INC.’s policy regarding the collection, use, and disclosure of Personal Information of the user of the Website.

By using this Website and/or providing personal information, user agrees to the collection and use of his/her personal data in accordance with this policy.

This policy may be modified at any time. Therefore, the user must refer to the latest version of the policy before any use of the services.

DEFINITIONS

“Applicable Regulation” is the privacy legislation in Canada on the protection of natural persons with regard to the processing of personal data and the free movement of such data.

“Cookies” are small text files that help the user’s browser navigate through the Website. The cookie file is generated and sent to the users browser from the Website and it is accepted and processed by the user’s browser. It is then stored on the user’s computer hard drive by the browser.

“IP Address” (Internet Protocol address) is a number assigned to the user’s computer by his Internet Service Provider (ISP) when it is accessing the Internet.

“Personal Data” is personal information that identifies the User as an individual or relates to an identifiable individual.

“User” is the visitor of the Website.

“Website” is the website accessible through the internet address: https://glasfordcanada.ca

1. DATA CONTROLLER AND CONTACT

The personal data controller is Glasford International Canada (GLASFORD INTERNATIONAL CANADA INC.) which has its principal office at 1350, Mazurette Street, Montréal (Québec) H4N 1H2.

Glasford International Canada Inc. provides services to clients active in or interested in the Canadian Market.

Glasford International Canada Inc. is not responsible and will not be liable for any action or inaction and any personal data collection and processing done by another entity part of the Glasford International® network. This entity would be solely responsible for its actions and should be contacted directly.

For any question about this policy or the protection of his/her data, the user can contact GLASFORD INTERNATIONAL CANADA INC. at n.gregoire@glasfordcanada.ca

2. PERSONAL DATA COLLECTED

GLASFORD INTERNATIONAL CANADA INC. may collect personal data related to the User such as:

2.1. Personal data provided directly by the user

GLASFORD INTERNATIONAL CANADA INC. may collect the user’s personal data that are provided voluntarily by the user, for example, when the user contacts GLASFORD INTERNATIONAL CANADA INC. by email through its mailbox info@glasfordcanada.ca

2.2 Personal data obtained indirectly and automatically by GLASFORD INTERNATIONAL CANADA INC.

While the user is browsing the Website, GLASFORD INTERNATIONAL CANADA INC. and its service providers collect various personal information related to the user.

2.2.1 Log data

Like many website operators, GLASFORD INTERNATIONAL CANADA INC. collects information that the user’s browser sends whenever one visits the Website (”Log Data”).

This Log Data may include information such as the visitor computer’s Internet Protocol (“IP”) address, browser type, browser version, characteristics of the devices used to connect the Website, the visited pages of the Website, the time and date of the visit, the time spent on those pages and other statistics.

2.2.2 Cookies

Like many sites, GLASFORD INTERNATIONAL CANADA INC. uses cookies to collect information to remember the user’s computer or device and to serve a number of purposes:

a) Essential cookies

Essential cookies enable the User to browse the Website and to use its services and features. Without these absolute necessary cookies, the Website will not perform as smoothly as it should and GLASFORD INTERNATIONAL CANADA INC. may not be able to provide the Website or certain services or features.

b) Preference cookies

Preference cookies collect information about the choices and preferences of the user, and allow GLASFORD INTERNATIONAL CANADA INC. to remember language or other local settings and customize the Website accordingly. These cookies help GLASFORD INTERNATIONAL CANADA INC. to enhance the experience of the user of the Website.

c) Analytics cookies

Analytics cookies collect information about the use of the Website by the user and help GLASFORD INTERNATIONAL CANADA INC. to improve the way it works.

d) Social media cookies

GLASFORD INTERNATIONAL CANADA INC. could use social media cookies to integrate social media sharing tools into the Website or links to the social media website.

The user should review the terms of use and Privacy Policies of these social media websites to be informed how they use the user’s information as through these social buttons, these sites may provide non-personal information such as log information about the user’s online activities.

At any time, the user may modify his/her wishes regarding trackers by configuring its browser to accept or refuse trackers. To do so, the User may consult the following pages to find more information about deleting cookies on the most common browsers:

Internet Explorer see: http://support.microsoft.com/kb/278835
Safari see: http://support.apple.com/kb/PH5042
Safari for iPad and iPhone see: http://support.apple.com/kb/HT1677
Firefox see: http://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Chrome see: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Opera see: http://www.opera.com/browser/tutorials/security/privacy/

To learn more about cookies and how to manage and delete them, further information can be found in the user’s browser’s help file or through the website www.allaboutcookies.org

The cookies’ setting chosen by the user may modify or limit access to the Website or may limit its use. GLASFORD INTERNATIONAL CANADA INC. will not be responsible or liable for such limitation or impossibility of using the Website.

3. THIRD PARTY SERVICES

3.1. Social media buttons

GLASFORD INTERNATIONAL CANADA INC. may use “social buttons” which are buttons for third-party social media websites. Such is the case for instance of “Like” and “Share” functionalities offered by social medias such as “LinkedIn”, “Facebook”, “Twitter”, etc.

Social media which offer these functionalities may identify the user even though the user does not use these functionalities on this Website. Indeed, such functionalities allow social media websites to track information about the user’s browsing on this Website whenever the user’s social media account is active while browsing this Website.

GLASFORD INTERNATIONAL CANADA INC. does not control how these social media websites collect personal data while the user is browsing GLASFORD INTERNATIONAL CANADA’S Website. The User should review the terms of use and Privacy Policies of these social media websites to be informed about how they use the user’s information through these social buttons.

Facebook: http://www.facebook.com/about/privacy/
Twitter: https://twitter.com/privacy
Linkedin: http://linkedin.com/legal/cookie-policy

3.2. Google Analytics

GLASFORD INTERNATIONAL CANADA INC. uses Google Analytics to collect and analyze information about uses of the Website and report on activities and trends to measure the Website's performance and improve it.

This service may also collect information regarding other websites, apps, and online resources. More information about how Google Analytics uses user data can be found here: https://support.google.com/analytics/answer/6004245

and here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

To provide Website visitors with more choices on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout). The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the Website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the Website itself or other web analytics services.

3.3. Mapbox

GLASFORD INTERNATIONAL CANADA INC. uses Mapbox application to display interactive maps to provide the user with maps for example maps showing where GLASFORD INTERNATIONAL CANADA INC. is located in Canada.

When the user browses a page that displays such map provided by Mapbox, the user’s browser is in direct contact with Mapbox and its servers. Mapbox may collect user’s Data.

Mapbox may use the user’s Data. More information about how Mapbox uses user data can be found here: https://www.mapbox.com/privacy/

If the user does not want Mapbox to collect and process his/her data, he/she can disable JavaScript in his/her browser settings. However, in such cases, he/she will not be able to use the maps and map viewer provided by Mapbox.

4. PURPOSE OF THE COLLECTION AND PROCESSING OF DATA

GLASFORD INTERNATIONAL CANADA INC. may collect, gather, process, and store Personal Data collected via its Website for the following legitimate purposes to:

Enable the User to browse the Website
Manage and improve the Website
Manage and respond to any request the User submits through the Website
Analyze personal data for business reporting
Respect and fulfill GLASFORD INTERNATIONAL CANADA INC. legal obligations
Make available sharing tools for social media websites where the User has agreed to the sharing of such information

5. LEGAL BASIS OF THE COLLECTION AND PROCESSING OF DATA

GLASFORD INTERNATIONAL CANADA INC. collects and processes personal data of the user in compliance with the Applicable regulation and relies on one of the following circumstances:

to comply with a legal obligation
to perform a contractual obligation
to protect the vital interests of an individual
for the legitimate interests of GLASFORD INTERNATIONAL CANADA INC., so long as it does not outweigh the User’s interests
with the consent of the user

6. DATA RETENTION PERIOD

GLASFORD INTERNATIONAL CANADA INC. keeps the User’s Data only for the necessary purposes envisaged, by the Applicable Regulation.

7. RECIPIENTS OF THE DATA

The personal data collected and processed during the browsing of the Website are sent to GLASFORD INTERNATIONAL CANADA INC. as well as:

GLASFORD INTERNATIONAL CANADA INC.’s sub-contractors are allowed to host and store User’s Data on their servers and ensure the security of the infrastructure
GLASFORD INTERNATIONAL CANADA INC.’s service providers to facilitate services they provide to GLASFORD INTERNATIONAL CANADA such as website hosting, data analysis, email delivery, auditing and other services
Third-party applications and services accessible from the Website if the user has given his/her consent during the use of the applications or services
Public, administrative, or judicial authorities especially if the personal data is requisitioned

8. LINKS TO OTHER WEBSITES

The Website includes links to third-party Websites or services such as social media Websites or GLASFORD INTERNATIONAL CANADA INC. members’ Websites that are not under the control of GLASFORD INTERNATIONAL CANADA INC. and are operated by third parties.

The user accepts and acknowledges this policy does not apply to third-party Websites or services. Therefore, GLASFROD INTERNATIONAL CANADA INC. cannot be held liable for the personal data collection and processing that are operated by these websites which have their own data protection policies if any.

9. PERSONAL DATA SECURITY AND INTEGRITY

The security of the personal information is important to GLASFORD INTERNATIONAL CANADA INC. which has reasonable security measures to protect personal information from loss, destruction, or alteration, but the user must keep in mind that no method of transmission over the internet, or method of electronic storage, is 100% secure. While GLASFORD INTERNATIONAL CANADA INC. strives to use commercially acceptable means to protect users' personal information, GLASFORD INTERNATIONAL CANADA INC. cannot guarantee its absolute security.

10. USER’S RIGHTS AND CONTACT DETAILS

If GLASFORD INTERNATIONAL CANADA INC. processes personal information about the user, the Applicable regulation grants the following rights to the user :

The right to access the Data
The right to rectify the Data
The right to object to the collection and processing of its Data
The right to erase the Data
The right to restrict the collection and processing of the data
The right to the Data portability

These rights can be exercised by the user by sending a request to GLASFORD INTERNATIONAL CANADA INC. by e-mail or post mail to the following addresses:

E-mail addresses:

info@glasfordcanada.ca

n.gregoire@glasfordcanada.ca

Postal address:

Glasford International Canada Inc.

1350 Mazurette, Street

Montréal, (Québec)

H4N 1H2

GLASFORD INTERNATIONAL CANADA INC. will make all reasonable and practical efforts to comply with such a request, so long as it is consistent with applicable law and professional standards.

GLASFORD INTERNATIONAL CANADA INC. reserves its right to verify the user’s identity.

The user is informed and understands that exercising certain rights may restrict or prevent access or use of the service.